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Decision Coaching

A decision coach is a trained health care professional who is non-directive and provides support that aims to develop patients’ skills in:

Coaching is provided face-to-face or using the telephone. It can be used alone or in combination with a patient decision aid or the Ottawa Personal Decision Guide. Training involves learning about decision coaching as an intervention to prepare patients to discuss options with their practitioner and may include the use of decision support tools.

To enhance the quality of decision coaching, there are several resources:

A review of several studies showed that when decision coaching was used alone or with a patient decision aid, patients were more knowledgeable, had higher perceived involvement in decision making, and were more satisfied with the decision making process. Examples of healthcare professionals who have provided decision coaching are nurses, pharmacists, geneticists, health educators, psychologists, and social workers.

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Last modified: 2015-04-24.